Hours: 32 hours across a 4-day week (2-days on site, 2-days work from home) – no salary sacrifice
Location: Newmarket
Salary: £30,000 – £35,000
Benefits: 4-day working week, onsite gym and well-being facilities, buying and selling holiday scheme, comprehensive wellness programmes, enhanced maternity/paternity and adoption benefits.
Would you like to join an innovative tech scale-up? Would you like to help support the projects team in launching and delivering new solutions to customers? Do you enjoy building relationships with prospective customers and a diverse range of stakeholders? If so, continue reading!
We are seeking a Partner Account Manager to join a newly created team in supporting projects in their infancy.
The ideal candidate will enjoy exploring new ways of working with a proactive approach to support the division’s growth plans. You’ll have the opportunity to showcase your skillset and make a real impact within a close-knit and collaborative team. With the ability to communicate with a diverse range of stakeholders, you will have previous experience throughout the customer lifecycle.
Duties:
- Build and nurture relationships with key partner accounts.
- Develop and define account management strategy.
- Work with tech support colleagues to understand and assist partners with technical queries.
- Where necessary deliver demonstrations of products to stakeholders
- Research new and innovative ways of working and implement processes.
- Identify new business opportunities by supporting the current customer portfolio in understanding their needs.
- Develop and implement customer strategy to drive desired growth.
- Research and develop new tools and technology to support the success of the division.
- Create, prepare and deliver reports on the status of key projects and opportunities.
- Create and deliver internal communication focused on partner updates.
- Work closely with the product team to understand and monitor partner requests and tickets.
- Partner with the marketing team to support sales campaigns resulting in customer engagement and acquisition.
- Provide advice and guidance to colleagues to support wider business objectives in areas of expertise.
- Collaborate with wider teams to further define and expand the scope of existing opportunities.
If you are driven, determined and looking for an exciting new challenge, please submit your CV to find out more about this opportunity.
