💻 Data & IT Support Analyst – SQL | Power BI | Excel | IT Support 💻
Are you a data-savvy problem-solver with a passion for both analytics and IT support?
Do you have the perfect mix of technical expertise and people skills, ready to turn complex data into insights while providing top-notch first-line IT support?
If so, I want to hear from you!
We are supporting a well-known manufacturing company in Ely, who are looking for a Data & IT Support Analyst with SQL experience, advanced Excel skills, and proficiency in Power BI for data modelling and visualisation. You’ll also be the go-to expert for first-line IT support, so strong troubleshooting abilities and a customer-focused, patient approach are a must!
Duties and responsibilities of the Data & IT Support Analyst include:
- Apply Business Analysis standards to all approaches.
- Serve as a key user of ERP & Production systems.
- Collaborate with management to create reports, dashboards and data queries.
- Identify and implement process improvements to enhance efficiency.
- Manage tasks and prioritise effectively delivering high-quality outputs on time.
- Provide first-line IT support, troubleshoot issues, and maintain IT equipment.
- Support onboarding, maintain documentation, and create presentations for stakeholders.
Additional requirements include:
- SQL experience (PostgreSQL preferred), advanced Excel skills (Pivot Tables, VBA, Power Query), and proficiency in Power BI for data modelling and visualisation.
- Expertise in Microsoft PowerPoint, including integrating data from Excel/Power BI, and familiarity with analysis-supporting technologies.
- Proven first-line IT support skills, including troubleshooting hardware/software, Windows/macOS, Microsoft 365, and remote support tools.
- Excellent communication and interpersonal skills.
- Customer-focused, patient, and empathetic.
Hours: 8.30 – 5pm Monday to Friday
Salary: £30,000 – £35,000p.a. (Experience Dependant)
Benefits: Private medical insurance, 22 days holiday + bank holidays (increasing with service), employee discount platform & more.
If you are interested in finding out more about this position, please contact Claudine for a chat on 01223 6620799 or apply now.
If you have not received a response within 3-5 working days, unfortunately your application has been unsuccessful. Kameo Recruitment Ltd is acting as an employment agency for this permanent vacancy.