Kameo Recruitment Bury st Edmunds are excited to be working with a new, prestigious client based  in Walsham le Willows recruiting for a new member of their Customer Service team. Due to the location a driving license and access to a vehicle is essential.

Your role as part of the Customer Services team will include:

  • Communicating professionally and in a timely manner.
  • Using CRM systems and other software tools efficiently.
  • Efficient diary management.
  • Communication of information related to specific jobs to engineers by email.
  • Escalating issues regarding the scheduling of bookings to managers.
  • Following the complaints procedure.
  • Supporting the successful resolution of complaints and queries.
  • Performing other administrative duties as may be reasonably requested by your line manager.

A successful candidate for the Customer Services team:

  • You will be a confident communicator.
  • Hold an excellent telephone & written manner.
  • You will be organized and professional.
  • A capable Microsoft User.
  • Be a team player able to work off their own initiative.

Previous candidates might have worked in administration, call centres, customer services, hospitality etc.

SALARY: £19,500 PA

28 Days holiday including bank holidays. (Rising to 30 days after 1 year employment)

FREE PARKING

 

If you would like to apply for this position please submit your CV. We will review and respond within 3 – 5 working days.

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