• Permanent
  • Cambridge
  • Salary: £22,500 - 25,000

Salary: £11-12 per hour

Hours of work: Full time, Monday to Friday 9am – 4.30pm with Saturday mornings on a rota basis (approx. 2 per month) paid extra.

Company benefits: 30 days holiday inclusive of bank holidays, supportive working culture, workplace pension scheme, clear job progression plan if desired, annual investment balances bonus scheme and mortgage referral bonus scheme and parking available.

Kameo Recruitment is pleased to be recruiting for a Customer Services Advisor to join a well-established banking environment, working within a small close-knit team in Cambridge city centre. Within the role, you will be consistently aiming to deliver the highest quality customer experience. Therefore, the ideal candidate will be a team player with excellent customer service skills; if this is you, please keep reading!

Duties for the Customer Services Advisor include:

  • Welcoming customers and answering any questions in a clear and professional manner, both face to face and over the telephone
  • Discuss various financial products available to the customers (full product training is given)
  • Daily counter / banking requests including withdrawing of monies, opening / closing of accounts
  • Updating the internal inhouse system
  • Ensuring compliance is always followed.

Requirements for this role:

  • Solid face to face customer service experience is required
  • Experience of building strong relationships with customers and team members
  • Ideally someone with previous financial / banking experience would be ideal
  • Administration and IT skills
  • Flexibility and team-working skills
  • Communication skills and excellent attention to detail

 

If you would like to apply for this position please submit your CV. We will review and respond within 3 – 5 working days.

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